Everything to Know Before Visiting Mantanani Island

Getting Here & Transfers

How do I get to JSK Mantanani Island Resort from Kota Kinabalu?

Guests travel to the selected pick-up point or make their own way to JSK Rampayan Jetty, Kota Belud, before taking the scheduled boat transfer to JSK Mantanani Island Resort. Please plan your journey carefully and arrive on time for boarding.

Is land transfer included in my package?

Where are the selected pick-up and drop-off points?

What are the boat transfer schedules?

What happens if I miss the scheduled boat transfer?

How do I arrange land transfer service?

Booking, Check-In & Payment

How soon will I receive a response after making a reservation request?

What are the check-in and check-out times?

What payment methods are accepted?

What identification is required for check-in?

Is there a minimum age requirement to reserve a room?

Do international guests need a visa to visit Malaysia?

Can I cancel, reschedule, or shorten my stay?

Rooms & Extra Bed

What room types are available at JSK Mantanani Island Resort?

Can I add an extra person or extra bed to my room?

What are the extra bed rates?

Are the rooms suitable for families?

Do you offer packages for honeymooners or anniversaries?

Facilities & Amenities

What amenities are included in the rooms?

Is housekeeping available?

Is there a swimming pool at the resort?

Are bath towels and beach towels provided?

Is there a meeting room or event space?

Dining, Refreshments & Island Essentials

What dining options are available at the resort?

Is drinking water provided in the room?

Are there ATM facilities on Mantanani Island?

Is alcohol served at the resort?

Island Activities & Marine Experiences

What activities can I enjoy at JSK Mantanani Island Resort?

What is included in the snorkeling trip?

What are the requirements for snorkeling?

How can I arrange diving activities?

Can I use an outside dive operator while staying at the resort?

Can activities be changed or cancelled due to weather?

Families, Children & Special Requests

Are there activities for children?

What age range applies to child rates?

Can I make special requests for my stay?

Can I host a wedding, meeting, or private event at the resort?

Policies & Safety

Are pets allowed at the resort?

Are the rooms non-smoking?

Do guests need to sign a waiver for activities?

Are life jackets required for water activities?

Should I purchase travel insurance?

Contact & Emergency

What is the emergency contact number?

How can I contact the reservations team?

Where is the JSK Mantanani Island Resort sales support office?

Contact

Office Location

Check-in/Check-out

Jetty Location

Frequently Asked Questions